Neighbours From Hell Scotland
neighboursfromhellscotland.com Privacy Notice
This privacy notice tells you what to expect us to do with your personal information.
What information we collect, use, and why
Lawful bases and data protection rights
Where we get personal information from
Contact details.
admin@neighboursfromhellscotland.com
What information we collect, use, and why
We collect or use the following information to provide services and goods, including investigations and third-party referrals:
Photographs, cctv or video recordings
Audio Recordings
Information about work, home and living conditions.
We collect or use the following personal information for the prevention, detection, investigation, or prosecution of crimes:
Photographs and Video, CCTV recordings of public areas (including indoor and outdoor spaces)
Photographs and Video, CCTV recordings of Private House and Garden (including indoor and outdoor spaces)
Audio recordings of public areas (including indoor and outdoor spaces)
Audio recordings of Private House and Garden (including indoor and outdoor spaces)
Information relating to Criminal and Antisocial Behaviour
Information relating to health and safety.
Information relating to Local Authority
Information relating to Private Service Providers and Companies
We collect or use the following personal information for research or archiving purposes:
Recorded images, such as Photos or Videos or Audio
We also collect or use the following information for research or archiving purposes:
Political opinions
Company and Business Details
Professional and Tradesperson’s Details
Local Authority and Government Information
We collect or use the following personal information to comply with legal requirements:
Health and safety information
Criminal Acts and Antisocial Behaviours
Lawful bases and data protection rights
Under UK data protection law, we must have a lawful basis for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICOs website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICOs website:
Your right of access You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Your right to rectification You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
Your right to erasure You have the right to ask us to delete your personal information. You can read more about this right here.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
Your right to object to processing You have the right to object to the processing of your personal data. You can read more about this right here.
Your right to data portability You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
Your right to withdraw consent When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods, including Investigations and third-party referrals are:
Legitimate interests, we are collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
To stop criminal activity and damage to property
To stop Antisocial Behaviour
Our lawful bases for collecting or using personal information for the prevention, detection, investigation, or prosecution of crimes are:
Legitimate interests – we are collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
Anti-Social Behaviour, Criminal Acts and Legal Reasons
Our lawful bases for collecting or using personal information for research or archiving purposes are:
Legitimate interests, we are collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
To stop criminal acts and antisocial behaviour
Our lawful bases for collecting or using personal information to comply with legal requirements are:
Legitimate interests, we are collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
To stop harassment and stop antisocial behaviours.
To stop Criminal Acts - Activity
Where we get personal information from
Directly from you, others and third parties
CCTV footage, Photographs, Video, Audio, or other recordings
Publicly available sources
How long we keep information.
Indefinitely if used for Legal Action and Criminal purposes.
Archive Data stored for a period before destruction dependent on evidence needs and Law Enforcement Agencies, Local Authorities.
Who we share information with
Others we share personal information with
Publicly on our website, social media or other persons with similar concerns and information media.
Law Enforcement Agencies, Police Scotland, Local Authority
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we used your data after raising a complaint with us, you can also complain to the ICO.
The ICOs address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated: April 2026